5100 Privacy Policy

Information Collected

5100 collects personal information such as your name, email address, phone number, and account data for registration and account management purposes. We also record technical data relating to your device, browser, and platform usage history to ensure an optimal experience and service security.

We use payment information related to Malaysian Ringgit (MYR) to process financial transactions, including deposits and withdrawals. We also deploy cookies and tracking technologies to understand user behaviour and improve platform functionality.

Purpose of Data Use

Collected data is used to manage user accounts, deliver gaming and betting services, process financial transactions, and communicate promotions and customer support. This information is also used to fulfil the legal and regulatory obligations applicable to 5100's operations.

We are committed to ensuring that information is used only for the stated purposes and will not be sold or rented to third parties without user consent, except where required by law.

Cookies & Tracking

5100 uses cookies to store user session information and enable faster, more personalised navigation. These cookies help enhance the user experience, including saving language preferences and securing login credentials.

In addition to cookies, we may use third-party tracking tools for website traffic analysis and application performance monitoring. Data collected through these tools is aggregated and does not contain personally identifiable information.

You can manage cookie usage through your browser settings, though opting out may affect the quality of your experience on the 5100 platform.

Data Storage & Security

5100 safeguards personal information using the latest encryption technology and strict security protocols. Data is stored on servers that meet international security standards and is continuously monitored to prevent unauthorised access, data breaches, or corruption.

We also practise a data minimisation policy, retaining only information necessary for platform operations and deleting data that is no longer needed according to established timelines.

5100 does not sell users' personal information to third parties. However, we may share data with relevant parties such as payment service providers, technology vendors, and regulators, strictly within the scope of service and legal requirements.

All such third parties are required to comply with strict terms and conditions, including obligations to maintain data confidentiality and to use it only for purposes authorised by 5100.

Third parties engaged are likewise not permitted to be held responsible for violations of 5100's policies by other parties, and users take full responsibility for choosing to use those services with complete awareness.

User Rights

Users have the right to access the personal information we hold, request corrections to inaccurate data, and apply for data deletion, provided this does not conflict with 5100's legal or operational requirements.

To exercise these rights, users may contact our support team through the channels available on the profile page after logging in. Requests will be processed within a reasonable timeframe and in accordance with applicable legal requirements.

Privacy Policy Updates & Contact Information

5100 reserves the right to update this privacy policy at any time to comply with changes in legislation or to improve data management practices. Notice of changes will be displayed on the platform, and users are advised to review this policy periodically.

For any enquiries regarding this privacy policy or the management of your data, please contact our user support team at [email protected]. We are committed to providing the information and assistance you need with full confidentiality and professionalism.